Help Center
Fireplace-Gaslogs.com is a Hutshops.com Company
P.O. Box 1003
Arlington, TN 38002
Phone # 1-877-HUT-LIVE (488-5483)
Canada and outside the U.S. can call 1-901-474-2117
Fax #1-901-377-7797
Office Hours are Monday - Friday 9:00 AM - 4:30 PM
hutlive@hutshop.com
Contact us via email, hutlive@hutshop.com. We have Dedicated customer service.
Low Prices on Huts (Canopies) Brand New Items Fast Delivery No Hassle Return
Low Prices Canopies and Tents- We are the discount price leaders!
HutShop doesn't leave low prices to chance. We take advantage of every discount and special purchase opportunity possible. Our purchasing agents always negotiate with our suppliers to get the lowest possible prices, and we pass the savings on to you. Discount is our middle name, and we work every day to ensure that we maintain HutShop's reputation as a low price, high value leader. (We do not match paid membership organizations.) Some high demand, low supply items cost us more to acquire. All Prices are in US Dollars.
110% Low Price Guarantee on Canopies
If you've seen a lower advertised price from another website on our Canopies (with shipping) and the same item is in stock, we want to know about it. Bring it to our attention at hutlive@hutshop.com, and we'll gladly beat their price by 10% of the difference. Our policy applies only to current advertised prices. It does not apply to special offers or promotions, including rebates, free-with-purchase offers, any future or past discount prices, paid membership clubs, and special financing.
Fast Delivery
HutShop operates a state-of-the-art warehouse and distribution center to ensure that your order is shipped quickly and accurately. Credit-approved orders are usually shipped the same day they are placed, Fast, economical and reliable UPS shipping is available. Most orders are received in 1-5 days. Orders that weight 100 lbs or more may be trucked with freight lines and can take up to 2 weeks.
Sales Staff
HutShop Sales Staff go thru one of the industry's most comprehensive training programs. All newly hired sales people must complete a 4-week program of vendor-sponsored product training and HutShop sales and system training. Classroom training is followed by two to four months of hands-on sales experience.
Quality Products
HutShop offers only nationally recognized name brand unopened factory fresh products to our customers. Our product managers and marketing specialists work constantly to evaluate and obtain only the best offerings from leading manufacturers. We have a 5 point inspection of every product before we even decide to sell it online. Our goal is to bring you products that represent the best in value, technology, quality, functionality and innovation. We make sure that all the products we sell are backed by comprehensive manufacturer warranties and technical support. You can rest assured that no matter what you buy from HutShop, you've made a good choice.
Our Hassle-Free Guarantee Return Policy
Our company has a 30 day satisfaction guarantee policy. We want our customers to be completely satisfied with their purchase. If there is a problem with your purchase the item must be returned within 30 days of the purchase. After 30 days issues will be addressed through the manufacturer's warranty.
Returns are simple just print this return form and return the item to us.
Items must be in new, unused and in resalable condition and in its original packaging. A credit or replacement will be issued upon our receipt of the item less any return shipping costs. If you received a prepaid return label from customer service, the cost of the return shipping is deducted from the refund. Items that have obvious signs of use will receive up to 70% of the items price. Items that are not in its original condition, are damaged, or are missing parts will receive up to 70% of item's price.
Custom items cannot be returned.
All refused shipment will be charged Shipping.
Wind/Weather or Customer Damage will not be covered under our returned policy OR the manufacturer's warranty.
Damaged Items: If your shipment is damaged during shipping, a claim must be made within 5 days of receipt. Please open your package and inspect upon receipt. If a package arrives damage please save all packing materials and contact us immediately.
Missing Items or Damaged Canopies: If your canopy arrives damaged, we will replace the parts that are damaged. If the customer elects not to receive parts and to ship the unit back for a replacement frame the customer will incur all shipping fees. After 5 days, we are not responsible for missing items from order.
Buy with Confidence
HutShop is here to serve your needs today, and will be here for your future needs as well. With years of experience and a track record as one of the industry's fastest growing companies, HutShop has what it takes for continued success. What does it all mean? You can do business with HutShop with confidence.
Our History
HutShop - The best place online for Huts, instant tents, pop up canopies, instant garages, vending tents, Farmer Market Tents, Flea Market Tents, Semi Permanent Shelters, and Permanent Buildings since 1999.
We have sold tens of thousands of tents to tens of thousands Companies, Organizations, Governmental Agencies, Photographers, Colleges, NFL Football Teams, Banks, Soccer Mom's, and Farmer Markets.
We provided tents for NASA, The Red Cross, The PGA, The U.S. Navy, Hurricane Victims, and given to many Charities.
One of our favorite charities is Special Kids and Families.
Our Top Selling Item!
Monday - Friday 9:00am - 4:30pm cst |
